Image Encryption

• Image Encryption: Your photos are encrypted during upload and processed by our private AI engine.
• No Third-Party Sharing: We never share or sell your body data or images to third parties.
• Delete Anytime: You can delete your account and all associated data by emailing [email protected]

Onboarding: Weight & Height

We collect this data to calculate your physical scale and proportions relative to standard Kibbe height requirements.

• Units: You can toggle between LBS/KG or FT-IN/CM using the toggle at the top of the screen.
• Privacy: We use this data strictly for analysis; it is never shared or sold.

Photo Guidelines

To get an accurate result, follow these visual rules:

• Camera Level: The phone should be at waist height, not tilted.
• Form-Fitting: Wear clothes that show your silhouette (leggings, swimwear, or gym wear).
• Full Body: Ensure your head and feet are both visible in the frame.

Contact & Technical Support

If you encounter a bug or the app freezes during the "Analyse" phase:

• Restart the app: Most upload issues are resolved by a quick refresh.
• Email us: If you can't find your answer here, reach out to [email protected] with a screenshot of the issue.